Quality Policy

We shall always meet or exceed the demands, needs, and expectations of stakeholders, thereby maintaining the trust of existing customers and earning the trust of new customers to deliver solutions within forestry applications, machine control systems, and for connected services.

We will achieve this by:

• Building long-term and lasting relationships with our customers and partners by acting professionally with good ethics and morals.
• Being responsive, reliable, and innovative to meet stakeholders’ needs.
• Ensuring that every employee has the right competence, takes responsibility, and shows commitment to their task.
• Evaluating the efficiency of our work processes and thereby working towards continuous improvement.
• Working closely with customers during the development of new products to meet their requirements and offer an attractive range of products and system solutions.
• Striving to always deliver the right product at the right time and with the right quality.
• Regularly monitoring product quality and customer satisfaction to gather data for prioritizing actions both internally and with subcontractors.
• Complying with all legal requirements and industry regulations that affect our operations.
• Evaluating the ongoing suitability of the quality policy during management reviews (management team meetings, board meetings, other quality follow-up meetings).
• Making our quality policy understood among our employees, and known to our customers, suppliers, and other stakeholders.